Shipping Policy

At AKMA SALT, we are committed to processing and delivering orders safely and efficiently. The following policy explains our shipping procedures, estimated delivery periods, carriers, tracking, and service limitations.

1. Order Processing

Orders are generally processed and dispatched on business days, Monday through Friday, excluding U.S. public holidays.

Orders placed on Saturdays, Sundays, or holidays will normally begin processing on the next available business day.

Processing and delivery may take longer during periods of high order volume, promotional campaigns, holiday seasons, severe weather, carrier disruptions, or other circumstances outside our reasonable control.

2. Shipping Origin

Orders within the United States are primarily fulfilled from our New York warehouse.

The fulfillment location may vary depending on product availability, inventory levels, order size, and delivery destination.

3. Estimated Delivery Time

Standard orders generally arrive within approximately 5–8 business days after shipment.

Delivery estimates are provided for guidance and are not guaranteed unless a specific guaranteed service is expressly offered at checkout.

Backordered, temporarily unavailable, customized, bulk, or freight orders may require additional processing and delivery time.

4. Shipping Carriers

Depending on the destination, package size, weight, and type of order, shipments may be handled by carriers such as:

· USPS

· UPS

· FedEx

· Approved freight or commercial transportation providers

AKMA SALT reserves the right to select the most appropriate carrier and service for an order.

5. Shipping Rates

All product prices and applicable shipping charges displayed on our website are shown in U.S. Dollars (USD) unless otherwise indicated.

The final shipping charge, where applicable, will be calculated based on factors such as the destination, package dimensions, weight, shipping method, and products ordered.

Certain products or promotions may qualify for free shipping within eligible U.S. destinations. Any free-shipping offer and its conditions will be displayed on the applicable product page or during checkout.

6. Shipping Service Levels

Where available, customers may be offered different delivery options at checkout.

Typical estimated transit times may include:

Standard Shipping: Approximately 5–8 business days from shipment.

Express Shipping: Approximately 2–3 business days from shipment.

Rush Shipping: Approximately 1–2 business days from shipment.

Availability, pricing, carrier, and cutoff times for expedited services may vary and will be shown at checkout when applicable.

Expedited shipping speeds refer to estimated carrier transit time after dispatch and do not necessarily include order processing time.

7. Order Tracking

Once your order has been dispatched, we will normally send a shipping confirmation containing available tracking information.

Tracking activity may take some time to appear in the carrier's system after a shipping label has been created.

8. Multiple-Package Shipments

Orders containing multiple products may be divided into two or more shipments.

This may occur when products are stored separately, require different shipping methods, or when sending available products separately can help avoid unnecessary delays.

As a result, packages from the same order may arrive on different dates.

9. P.O. Box Deliveries

Certain shipping methods cannot be used for P.O. Box addresses.

In particular, UPS and freight services generally require a valid physical delivery address. If the selected shipping method cannot service the address provided, we may contact you to obtain an alternative delivery address.

10. Geographic Shipping Restrictions

At this time, standard website shipping is not available to Alaska (AK), Hawaii (HI), or Puerto Rico (PR) unless otherwise specifically stated during checkout or arranged directly with our customer service team.

Additional geographic restrictions may apply depending on the product, carrier, or shipping service.

11. International Orders

Where international shipping is available, customers are responsible for providing complete and accurate delivery information.

International orders may be subject to customs clearance procedures, import duties, taxes, brokerage charges, or other fees imposed by the destination country. Any applicable charges will be handled according to the terms shown at checkout or communicated for the applicable order.

International delivery times may vary significantly depending on the destination and customs processing.

12. Delivery Delays

Although we make every reasonable effort to dispatch orders promptly, carrier delivery schedules may occasionally be affected by weather conditions, peak shipping periods, customs procedures, transportation interruptions, natural events, or other circumstances outside our control.

We will make reasonable efforts to assist customers in obtaining available tracking or shipment information when a delay occurs.

13. Incorrect Shipping Information

Customers are responsible for reviewing their shipping information carefully before completing an order.

If you discover an error in your delivery address, please contact us as soon as possible. We will make reasonable efforts to update the information before dispatch, but changes cannot be guaranteed once an order has entered the shipping process.

Additional shipping costs may apply if a package is returned or redirected because of incorrect or incomplete information provided with the order.